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In-Store Policies

The following policies apply to deposits/purchases placed in-store ONLY.

Purchasing and Layaways

  • 20% deposit at time of purchase. For all gowns under $1,000.00 a minimum deposit of $200.00 is required.
  • Remaining balance due within 30 days from deposit date
  • We accept Visa, MasterCard, Discover and AMEX
Returns and Store Credits - Requires Return Authorization Number
  • All deposits are non-refundable. If you decide against a gown you MUST notify VOWS within 5 days from the date of purchase to receive a Store Credit. If you fail to notify us within 5 days, your deposit is forfeited.
  • Within 5 days - Store credit is issued
  • A store credit is ONLY VALID with a return authorization number. Store Credits must be used at one time.
  • No returns or exchanges will be accepted after an item has left the premises.
Cleaning

Cleaning, if required, is always guaranteed or your money back

The above policies are for in-store shopping only. Click to go to Internet Shopping Policies .