Policies are for Internet shopping only.
General Policies
• Satisfaction Guaranteed - Yes, we accept returns – Click here to
see bridepower’s Return Policy.
• Don’t hesitate to call us at 1866-THE-GOWN or email us with any
questions at any time!
• Payment by Visa, MasterCard, Discover and American Express are accepted.
• If you cancel an order before it is shipped, a flat fee of $65 per item
will be charged to cover our preparation expenses.
Shipping Policy (for bridepower ordering only)
We will ship wedding gowns within 3-5 weeks of your order maybe even sooner.
All merchandise is shipped USPS Priority Mail with delivery confirmation; so
someone will need to sign for your gown when it arrives.
Additional shipping charges will be assessed for international shipping.
All shipping and insuring costs are your responsibility.
Gown Return Policy (for bridepower purchases only)
You as the bride incur all shipping and insurance costs to and from bridepower
(usually somewhere between $30-$75 in total) so be sure that you are confident about your purchase. These
costs are non-recoverable. Use our inquiry feature in the catalog section to
find out important information about your selection.
If you cancel an order before it is shipped, a flat fee of $65 will be charged
to cover our preparation expenses.
If you need to return an item after your receive it, you may return it for a
full refund if the following four conditions are met:
1. You request a Return Authorization Number from us via email or telephone
within 3 days of receiving your item.
2. You ship it back to us to arrive within 5 days of receiving your Return
Authorization Number. This may require express shipping methods.
3. You insure the merchandise for the purchase price.
4. The returned merchandise is in its original condition.
You will receive the return policy in writing with your order.
Your credit card will be credited within 72 hours of receiving the returned
merchandise
Errors and Omissions Policy
We reserve the right to change
prices, terms, specifications and warranties without notice. We endeavor
to accurately describe every product offered for sale; however, mistakes
can sometimes be made. Any typographical, photographic, or specification
error in product description, pricing or offers is subject to correction
and verification.
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