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FAQ’s for Accessories

Shipping and returns

Q: Are accessories returnable?
A: No, unfortunately at this time we cannot offer returns on accessories unless the item is the wrong item or is defective. If an item is the incorrect item or is defective, will bear all associated costs to get you the correct item.

Q: How long does shipping take for accessories?
A: Accessories are custom ordered for you and take between 2-4 weeks to arrive within the US. Call for International shipping times.

Q: When will I receive my items?
A: Most items will arrive within 3-7 days.

Q: Do you offer a rush ship on any of the items?
A: Rush deliveries may be available. Please call to check availability.

Q: What is the shipping cost for accessory items?
A: Shipping is $5.99 within the U.S. International shipping is $25.

Product options

Q: Can any specifications be made to the accessories?
A: All colors and finishes available are listed for each item.

Q: Are there different color options for all items?
A: If available, color options are listed in the color chart. If there is not a color chart listed then the item is only available in the color shown.

Buyers guide

Q: Can I use my VOWS store credit towards the purchase of an accessory item?
A: YES! A VOWS store credit may be applied to the purchase of any accessory items we offer. Please contact VOWS at 1-866-THE-GOWN or to place an order with a store credit.
Please note: store credits must be used at one time. Please inquire with questions.

Q: May I use the gift card I purchased on powerbrides towards the purchase of an accessory?
A: Yes, you may use 1 gift card per order. Unfortunately you can not combine gift cards.

Q: Are the items online available at the VOWS bridal showroom?
A: Only items in the INSTORE@VOWSBRIDAL category on our website are available at the VOWS bridal showroom. This is subject to change. All other items are available online only.

Q: Can I pick up my order at the VOWS bridal showroom?
A: Yes, there is still a $5.99 shipping charge to have your item(s) shipped to VOWS bridal